Customer Validation and Personas

Customer Validation and Personas

Usually when product management folk talk about personas, they are referring to user personas.  And technical founders of a new software service often have a mindset oriented around testing functional relevance (problem-solution fit) with customers, making sure that the features being delivered are going to scratch an itch in just the right place and in just the right manner.

It is important to remember is that the discovery and validation phase of your business is not just about validating a problem-solution ...

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Collaborative pipeline management

Collaborative pipeline management

Marketing and Sales teams are often at odds with each other because each has a slightly different view of the world. Are you on the same page as your sales management when it comes to your sales funnel and the KPIs that drive activity?

Sales teams can be critical of lead quality, especially when they are achieving low conversion rates through their part of the pipeline, or are not hitting their monthly targets.
The marketing team may stop short of what ...

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